Use the human voice


Use the human voice is a creative consultancy. I’m Giles Turnbull. I help organisations communicate like human beings: creatively, briefly and clearly.

Contact:, phone 07939 127917. Availability: 100% booked, taking bookings for Spring/Summer 2019. Read some testimonials.


Photo of The Delivery Book, an idea I had for the User Centred Design Lab at DfE

Helping the new User Centred Design Lab team at the Department for Education: defining and clarifying their offer internally, and making digital make more sense externally.

Photo of the Signals book, produced for Public Digital

Creative direction at Public Digital. Consulting, blogging, and special projects including videos and books.

Comms strategy on a page

Coaching teams at HM Land Registry. Helping people write simpler, clearer internal documentation. A series of workshops and presentations encouraging HMLR staff to take a different approach to writing. Using the techniques that professional writers use.

A guide to agile comms, written for Defra

Creative thinking at Defra. Working with a tiny team to encourage change and influence the culture. Better blogging, clearer thinking, spelling out my thinking on agile communication.

screenshot of

Doing Presentations. A website to help people write better presentations, and present them better in front of an audience. A collaboration with Russell Davies, Ella Fitzsimmons and Matthew Sheret.

Photo of the Content Design book being edited on a train

Content Design. Editing the profession-defining book by Sarah Richards, from early drafts to published work. Mark Hurrell did the design and layout.

Photo of the its ok poster on the wall at GDS

Creative writing at GDS. As part of an incredible team, helping to shape, define and perfect the voice of GDS and its leaders. Filmmaking, blogging, speechwriting; four years of creative ideas. A career-changing gig.

I can help you with:

• generating creative ideas, and making them happen
• culture change and team building
• writing, editing, filmmaking, improving your public speaking
• explaining your work to others
• coaching and mentoring people and teams in all of the above

UK company number: 10570984 — Legal statements